To ask for a RMA is very simple. It must do it in case it needs to make a change or return of a product.

A RMA is a request for return, which, needs previous authorization by our part.

In order to do this, it must enter its account of client with its user and password. He arrives at the right will find a connection that puts: Login as registered customr. If you don't remember password, you can can click in remember password, introducing your email will receive the password.

Once within its account, it will have to do click in "My orders". Within that page they will appear to him its last orders. It must do click in the order that contains the product that wishes to change.

It will appear a card that must fill up for being able to complete the RMA request.

We informed to him that the term of RMA answer can to be delayed up to 5 days labor, in any case, all the requests of RMA are treated and answered in the smaller possible time.